Question 1

How long does order processing take?

Accepted Answer

Orders are typically processed and prepared within 1–2 business days before they are shipped out.

Question 2

How can I track my order?

Accepted Answer

Once your gear has shipped, you will receive an email confirmation containing your tracking details and invoice link so you can monitor its progress.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we deliver specialized fightwear and activewear globally. Shipping delivery times vary depending on your destination and standard regional customs processing.

Question 4

How should I care for my rash guards, gis, and fightwear?

Accepted Answer

To preserve the fabric integrity, elasticity, and custom graphics, machine wash your gear in cold water on a gentle cycle and hang dry. Avoid using bleach and do not tumble dry on high heat.

Question 5

How do I choose the right size?

Accepted Answer

We recommend checking our specific product size guides before placing your order. If you find yourself between sizes or need a custom recommendation for combat sports training, reach out to our support team.

Question 6

What is your return policy?

Accepted Answer

Unused and unworn items in their original packaging may be returned or exchanged within 30 days of delivery.

Question 7

How do I initiate a return or exchange?

Accepted Answer

Simply send an email to sales@fivephasegear.com with your order number and the reason for your return or exchange, and our team will guide you through the next steps.

FivePhase Gear | Frequently Asked Questions (FAQ)

Frequently asked questions